What’s the cost of a toll-free number?

With our prepaid 0800 number service, you’ll only pay for the minutes you use. We have no minimum usage, no transaction fees on topups, no term contracts and our calling price includes GST.

How do I contact a Prisoner?

By setting up an 0800 number to your mobile, a prisoner can call you when they need to. This prison call can be directed to your home phone or mobile at no additional cost.

How long does it take to setup?

We can usually get you set up within a couple of hours if we allocate you a number. However, if you want to choose your own number, setup time is approx 3 days

Is there a minimum contract term for a toll-free number?

No, there is no minimum contract term.

Is there a setup fee for an 0800 number?

If you wish to choose your own number, there’s a $15 setup fee. otherwise no, there’s no setup fee. There is an initial top-up amount charged at the time of completing the signup.

Can I transfer my existing 0508 or 0800 toll-free phone number?

Yes, you can! We can transfer from other 0800 number providers such as Go800, Spark, Vodafone etc with ease, and there’s no downtime. Simply complete the form above and the friendly team will contact you to discuss the transfer process.

How does the 0800 number service work? - Prison 0800 New Zealand

Your Name*

First Name Last Name

Your Email*

Portal password*

Please enter the password you'd like to use in the portal

0800 number*

If the prison is not a Serco prison, get a landline number from here

Search for an 0800 number

0800 number search tool Not Available

Open our 0800 search tool

Desired 0800 number*

Setup time for choosing your own number is approx 3 working days, plus a setup fee of $15 (in addition to the initial topup amount below)

Current 0800 number*

Approx 5 working days to transfer your number, plus a transfer fee of $15 (in addition to the initial topup amount below)

Current providers name*

eg, Spark, Vodafone, 2talk etc

Account name with current provider*

Account number with current provider*

Number to forward to*

Topup amount*

Terms and conditions*

I accept the terms of service

Payment options*

I accept this is a prepaid service and I will need account credit for my number to work.

Setup fee*

I understand there is a $15 setup fee for choosing my own number, and setup will take 3 working days

Transfer fee*

I understand there is a $15 transfer fee, and transferring will take up to 5 working days

Total

$ 0.00

Payment Method*

Poli (Internet Banking)
Credit/Debit Card

We'll be in contact once your number is activated (normally within a few hours during the day).

If the prison is not a Serco prison, get a landline number from here

We'll be in contact once your number is activated (normally within 3 working days).

How does the 0800 number service work?

How does the 0800 number service work?

Ready to get started?

New 0800 Order