Question 1

What’s the cost of a toll-free number?

Accepted Answer

With our prepaid 0800 number service, you’ll only pay for the minutes you use.  We have no minimum usage, no transaction fees on topups, no term contracts and our calling price includes GST.

Question 2

How do I contact a Prisoner?

Accepted Answer

By setting up an 0800 number to your mobile, a prisoner can call you when they need to. This prison call can be directed to your home phone or mobile at no additional cost.

Question 3

How long does it take to setup?

Accepted Answer

We can usually get you set up within a couple of hours if we allocate you a number.  However, if you want to choose your own number, setup time is approx 3 days

Question 4

Is there a minimum contract term for a toll-free number?

Accepted Answer

No, there is no minimum contract term.

Question 5

Is there a setup fee for an 0800 number?

Accepted Answer

If you wish to choose your own number, there’s a $15 setup fee. otherwise no, there’s no setup fee. There is an initial top-up amount charged at the time of completing the signup.

Question 6

Can I transfer my existing 0508 or 0800 toll-free phone number?

Accepted Answer

Yes, you can! We can transfer from other 0800 number providers such as Go800, Spark, Vodafone etc with ease, and there’s no downtime. Simply complete the form above and the friendly team will contact you to discuss the transfer process.